Users in HFM smartview receives the following error message when trying to refresh their smartview spreadsheet.
Unknown Error in HFMProviderData at the root
level is invalid. Line 1, position 1.
Solution : Since
the user is trying to connect to HFM, Login to EPM HFM database schema and check the
values for USER_PARAMS table.
Delete the row entries for the particular users' ID/name from
the rows displayed.
Reason: The issue
is caused because an incomplete Point of View details being written to the
users last POV in the UserParams table in the Hyperion Financial Management
repository database.
Deleting the users' POV data from the USER_PARAMS table
solves the issue.
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